Terms & Conditions

Terms & Conditions – 12th Fret Retreats

Effective Date: 21 January 2026

Welcome to 12th Fret Retreats (https://12thfretretreats.co.uk/). By booking a retreat through our website, you agree to the following terms and conditions. Please read them carefully.

1. Booking and Payment

  • All bookings are made through our website using the PayPal payment system.
  • Payment must be made in full at the time of booking unless otherwise stated.
  • Prices are listed in GBP (£) and include applicable taxes.

2. Cancellation and Refunds

  • If you wish to cancel your booking, please contact us as soon as possible at Joe.phippspearson@gmail.com.
  • Refunds are handled on a case-by-case basis. Once a payment has been processed via PayPal, we may offer a refund depending on the circumstances, but we reserve the right to decline refunds.
  • In the unlikely event that we must cancel a retreat, you will receive a full refund of any payments made.
  • If you are unable to attend, we offer a full refund up to two weeks before the course start date.
    Unfortunately, refunds cannot be offered after this point

3. Your Responsibilities

  • You agree to attend the retreat safely and responsibly.
  • You are responsible for your own travel, accommodation (if separate), and personal belongings unless stated otherwise.
  • Participants should ensure they are fit to take part in the activities offered.

4. Liability

  • 12th Fret Retreats is not liable for any personal injury, loss, or damage to property that may occur during the retreat, except where caused by our negligence.
  • Participation is at your own risk.

5. Use of Content

  • All content on this website, including images, descriptions, and course materials, is the intellectual property of 12th Fret Retreats.
  • You may not reproduce, distribute, or use content for commercial purposes without our written consent.

6. Changes to Terms

  • We may update these Terms & Conditions from time to time.
  • Any changes will be posted on this page, and the latest version will apply to all bookings made thereafter.

7. Governing Law

  • These Terms & Conditions are governed by the laws of England and Wales.
  • Any disputes arising will be subject to the exclusive jurisdiction of the courts of England and Wales.

8. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:
Joe.phippspearson@gmail.com